Last year in my column about emotional intelligence I wrote about how a firefighter, especially
in a command role, would benefit from the ability to manage emotions in an
inherently chaotic situation. The key point was that our objective is to bring
rationality to a chaotic situation, to be part of the solution by avoiding
becoming part of the problem. This past weekend I saw why it is so important
that we achieve that objective.
If you didn’t see
it, you will see it. Maybe not today, maybe not tomorrow but soon, and you will
remember it for the rest of your life. Her name, apparently, was Neda Salehi
Agha-Soltan. She was a philosophy student. She was attending a protest march in
the streets of Tehran. She posed no threat, certainly no immediate deadly
threat, to anyone. Regardless, a police sniper took aim and hit her, center
mass, right in the chest. As the video clip starts you can already see the
blood pooling beneath her, and within seconds all colour and expression leaves
her face as she lays dying in the street. Her eyes roll up and then stare fixed
at the sky. Blood begins to flow freely from her mouth and nose. We wonder at
the brutality of the situation and feel fortunate that things like this don’t
happen in Canada.
I flash back about
three months to March Break, when I took my kids and a couple of their friends
downtown to shop at the Eaton Centre. Walking the few blocks from where I
parked we found ourselves in the middle of 40,000 Tamil-Canadian protestors.
The young and old were there. Some families we passed seemed to have four
generations in attendance. They were very well organized. It seemed that the
youth and young adults were marshalling the group using walkie-talkies, loud
hailers and cell phones. There was absolutely no sense of danger in the air.
The kids peppered me with questions – “Who are the Tamil Tigers?”, “What is
Tamil Elaam?”. If their objective was to raise awareness of their issues and
concerns, they certainly achieved it in our little Canadian microcosm. And
throughout, there were the police, visible and in large numbers. Not crouching
on rooftops and picking off young women.
In early May, as
the situation in their homeland was going very poorly, I watched on TV on a
Sunday afternoon as the protesters moved en masse up an on-ramp onto the
Gardiner expressway and physically shut down traffic in and out of Toronto
until after midnight. Here is where emotional intelligence comes in. Did the
protesters have the right to close the highway? By doing so, did they pose a
risk to the public and to themselves? The answers to those questions are
obvious. The solution to the situation was not. I am absolutely in awe of the
way this was handled by the police. Complete professionalism was demonstrated
as they focused on a timely resolution with minimal use of force. Chief Bill
Blair was quoted in the National Post
saying: “Notwithstanding the fact they have created a very dangerous situation,
we don’t want to make it more dangerous by an escalation of force. We’re going
to try to find every peaceful way to get them off of there.”
And that’s exactly
what they did. No shots fired; nobody killed. The contrast between the police
responses in Toronto and in Tehran is absolute. But this is a blog about the
fire service, and as usual I will end it with a few provocative questions. Do
we have the capacity for the same level of emotionally intelligent response as
was demonstrated by Toronto Police? Whose job demands a more complex set of
decision-making skills? We have historically tied our salary structures to
those of our local police services. Is that fair?
I’m sure you have
an opinion on this, so go ahead. At least tell me if you picked up on the
classic movie quote.
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Mark
Written by Mark on 2009-06-24 19:25:38
Sadly, i missed the classic quote, mind you the editorial had me thinking of more than movies.
I have yet to read an ed. of Peter's I don't agree with. This one brings up a question that's boggled my mind for ages....Why have we historically tied (or tried to) our salaries to those of the police. That is so often the case in our contract negotiations, and of late I find myself thinking we've got to make our own cases. Consider a while ago when a large Atlantic Department tied their salaries to those of the police right in their contract! I don't like the continual comparison, but I sure would like the raises it brings!
Why do we always settle for being behind them? I don't think we do, it's just we have an occupation where statistical data is hidden from the public eye, or just virtually impossible to get. I know this brings up an old issue, but until people realize the losses fire causes, both human and financial, the fire service will continue to play second fiddle to the wizards of statistical data gathering. You know as well as I do, 20 vehicle break and enters in one night is big news, but one arson that night that caused twice the damages ($) is forgotten quickly, no city council will jump all over it, but they'll question the heck out of the police chief after come CD's were stolen.
So is it fair to tie our salaries to those of the police....of course not, it's not the same job. We've hidden ourselves in tradition (or what's believed to be) for so long we find it difficult to think of other ways to better ourselves or make better cases. I hope it changes and I think it will...some day | Written by Bill Sandford on 2009-06-24 15:30:18
I found the author\'s observations about the recent civil disturbances in Tehran, and the Tamil protest in Toronto interesting.
He is right, a totalitarian state like Iran, doesn\'t handle demonstrations against it\'s authority very well, actually, they handle them very, very poorly.
As a veteran journalist, photographer mostly, I have covered demonstrations in Canada starting with the anti Vietnam War movement in the 60\'s to Native protests like Ipperwash over the past 40 years. They have all varied in how our authorities handled them. A lot of arrests were made, some heads cracked, and one fatality.
The reason such groups like the Tamils, who now live in our wonderful country, is the freedom to protest and march with no fear of being shot at from a rooftop, or suffering a beating at the hand of riot police. No such demonstration would be tolerated in Sri Lanka. None of those multi-generational families would dare go home to support their separatist movement.
Sadly, I wouldn\'t support their right to shut down a major expressway in one of Canada\'s largest city. There are many more citizens whose lives were disrupted by their one-sided actions.
And, yes, Toronto police did the best job under the circumstances, with no bloodshed or broken skulls. They should however make it clear that such actions will not be tolerated in the future.
Bill Sandford,
Barrie Ont. |
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