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Leadership Forum: March 2015

We are going to identify four basic principles that will help current and future leaders grow and achieve excellence.

The principle of change surmises that change is a part of life and achieving excellence as a leader means that you become comfortable with change and accept the fact that without change there can be no progress. This is an important principle because, for the most part, people are not comfortable with change, but when leadership excellence is being pursued (and it should be), leaders must venture into the unknown with faith, and believe they will figure out things along the way and succeed.

The principle of belief may seem to have religious undertones, but that is not what we mean here. The principle of belief is based on the belief in oneself; leaders must believe in their abilities and skills. Leaders must believe they can make a positive difference in their departments. Without belief, an individual is simply going through the motions, and when tough times come (and we guarantee they will) the leadership foundation will already be weak and the leader will not survive the turbulent times.

Leaders will face challenges and there may be times when they make poor decisions. Poor decisions can impact leadership ability; if a leader believes that he or she failed by making a poor decision, a powerful message of self-failure tends to rattle around in that leader’s brain. The principle of belief simply redirects a leader’s thinking to focus on abilities and skills and to learn from a mistake and move on. Belief is a key factor in whether a leader succeeds, so we highly recommend that everyone understand the simplicity of this principle.

The principle of growth means that the path to leadership success is directly connected to commitment and growth. Today’s fire service requires firefighters who are not afraid to learn about the profession and the expectations placed upon fire-service leaders.

We all know that complacency can lead to tragic events; the same applies to leadership complacency. Let’s be perfectly clear – complacency does not occur overnight, it happens over time because of poor habits.

Growth comes from reading magazine articles, blogs and at least one leadership book a month. Leaders need to expand their minds so they can excel in their craft. The principle of growth must be understood so leaders can be successful in today’s dynamic fire service.

The principle of exceeding expectations is based on the belief that life favours those who do just that – exceed expectations. Give more than you expect to receive and you shall be the benefactor. Michelangelo said, “The greater danger for most of us is not that our aim is too high and we miss it, but that it is too low and we reach it.”

Never forget that actions have consequences. Strive to always exceed expectations because the more good work you do for others and your community, the more success you will achieve.

Author John Maxwell said, “If you want to be a big-picture thinker, you will have to go against the flow of the world. Society wants to keep people in boxes. Most people are married mentally to the status quo. They want what was, not what can be. They seek safety and simple answers. To think big-picture, you need to give yourself permission to go a different way, to break new ground, to find new worlds to conquer. And when your world does get bigger, you need to celebrate. Never forget there is more out there in the world than what you’ve experienced.”

Leaders must give themselves permission to exceed expectations and understand that leadership is more than leading within the station walls.

We have recommended in past columns the importance of having a mentor. Identify the characteristics, skills and vision of the mentor you seek and go find the right person. Mentorrship is an opportunity to learn from those you respect and want to model yourself after. It’s also a future opportunity for you to take the skills you’ve learned and become a mentor for others. There is no greater satisfaction than to be able to share (your knowledge and experience) with others to watch them grow.

The principles identified here have been borne out of our experiences as fire-service leaders. As you grow as leaders, you will find that your experiences will bring forth principles that will help you in your journey. More importantly, these principles must be shared so others can learn and grow.

Les Karpluk is the retired fire chief of the Prince Albert Fire Department in Saskatchewan. Lyle Quan is the retired fire chief of Waterloo Fire Rescue in Ontario. Contact Les at and Lyle at Follow Les on Twitter at @GenesisLes and Lyle at @LyleQuan

March 2, 2015 
By Les Karpluk and Lyle Quan

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