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Toronto fire slow to respond: report

Nov. 29, 2011, Toronto - The Toronto fire department wastes precious minutes getting crews out the door after a 911 call, a previously secret report ordered released to the Star reveals. From operators processing the call, to dispatchers alerting fire halls, to getting firefighters on the road, all times are significantly slower than the North American standard. The Toronto Star reports.

November 29, 2011  By The Toronto Star